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COVID-19 SAFETY POLICIES

​In order to keep everyone safe and healthy as we reopen after the COVID-19 shutdown, we will be implementing the following policies and procedures. Please note that there will be NO exceptions. 

  • PERSONAL PROTECTIVE EQUIPMENT (PPE). We require all students to wear masks when in the lobby and studio when walking to and from their mats. In addition, we recommend that students wear socks when not practicing, rather than going barefoot in the studio. Masks and socks are NOT required during practice.

 

  • CLASS SIZE. Classes will be limited to allow for safe distancing between mats. Spaces will be marked off with stickers in the studio. 

 

  • LOBBY + CHECK IN ETIQUETTE. When you arrive at the studio, please use hand sanitizer and then proceed to the front desk to check in (note: we will be doing touchless check in until further notice--this may mean it a bit longer than usual, so please be patient). Please keep a safe distance from and please avoid socializing with other students in the lobby. If this is your first time returning to the studio, you will be required to sign a new waiver.

 

  • REGISTRATION. Students are REQUIRED to pre-register for all classes via MINDBODY prior to class. Payments must be made online prior to class. 

 

  • SURFACES. We are working diligently to keep surfaces clean by wiping down all countertops, door handles, bathroom fixtures, and other shared spaces with disinfectant frequently throughout the day. In addition, we will be mopping the studio floor in between each class and using a fogger to disinfect the entire studio daily. 

 

  • PROPS AND MATS. All community props, towels, and mats are off limits until further notice. Students are required to bring their own mat, towels, and any props they wish to use. 

 

  • PERSONAL BELONGINGS. Instead of leaving personal belongings in cubbies, please bring your belongings to your mat and pile up neatly. 

 

  • STUDIO OPENING/CLOSING TIME. We will be strictly enforcing our studio hours. Our studios will open 15 minutes prior to class start time and close 15 minutes after, no exceptions. If you arrive any earlier than 15 minutes, you will not be let in.

 

  • CLEAN UP AFTER CLASS. Please come prepared to do a light clean up of your space after class. If you sweat a lot, you will be required to wipe up your sweat with your own towel before leaving the studio. 

 

  • REFUND POLICY. All sales are final. Payments are nonrefundable and nontransferable. 

 

  • LATE CANCEL FEES. Due to our severely limited capacity and our pre-registration requirement, students will be charged a $20 late-cancel fee if they fail to arrive for class on time or do not cancel within six (6) hours before class start time. This fee applies to ALL class packages and memberships. However, if you experience any symptoms or find out you have potentially been exposed to COVID during the 6-hour late cancellation window, we will waive the late cancel fee + suspend the ability to book classes for two weeks or until you have tested negative for COVID. No exceptions will be made.

 

  • LOST/LEFT BEHIND ARTICLES. Highland Yoga is not responsible for any personal items left behind at the studio. All such items will be removed on a regular basis. 

 

  • STAY HOME. If you exhibit flu-like symptoms such as fever, cough, shortness of breath or breathing difficulties or a rise in temperature, please do not come to class. We will be checking temperatures of all students upon entry using touchless thermometers, and we reserve the right to send you home if your temperature exceeds 99.5 degrees. If you exhibit any symptoms (including allergies) in class, we will respectfully ask that you leave the studio in the best interest of everyone’s health, safety, and peace of mind. We also ask that if you see/hear someone exhibiting symptoms (especially when the teacher may not be able to notice) that you please notify our team immediately. In addition, if you are at increased risk due to health or preexisting conditions, we encourage you to stay home. 

  • ONLINE CLASSES. We will continue to stream our online classes daily. If you currently have an active unlimited, yearly, six month, or mini membership at the studio (have not paused or canceled), you receive FREE access to our online platform. Please email info@highland-yoga.com if you have not set this up yet!

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